The easiest way to place an order is on our website, browse our online store anytime of the day or night from anywhere in the world and add the items you would like to order to your shopping basket. When you have completed your order, simply click ‘checkout’ to check your order and provide the necessary payment and delivery details. If you would prefer to order over the telephone please contact our customer service team on +353 (1) 807 5070 between 10:00 and 19:00 GMT Monday to Friday or Saturdays & Sundays between 10:00 and 13:00 GMT.
What if an item is unavailable?
We will be in touch to discuss your order. If an item is likely to come into stock it may be worthwhile waiting a day or so. Bear in mind that we are on the edge of Europe, and we depend on shipping companies being able to use the ferries and ports. At all times we will try to maintain adequate stocks but as some items suddenly become popular, they may no doubt go “out of stock”.
What if I need to change or cancel my order?
Please contact us as quickly as possible. An order cannot be changed or cancelled once it has been dispatched. For more information see the ‘Cancellation and Returns’ section of our Terms and Conditions.
What if I am not at home to accept delivery of my order?
You can provide us with an alternative delivery address where the driver will be able to complete the delivery of your order.
We may also be able to arrange delivery to a neighbour etc.
We would prefer to have a daytime telephone number to put on the box, so the driver may get directions etc.
How secure is this website?
Buying with The Baby Room online is quick, easy, convenient and safe. We have chosen Paypal and Realex to ensure our customers can order online in a secure environment as they provide one of the most advanced and secure bank certified and approved payment processing services available.
What personal information about customers does The Baby Room Limited gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at the The Baby Room Limited. Here are the types of information we gather.
- Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features and communication with you.
- Email Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you ezines/newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive emails from us, other than order notifications and receipts, please adjust your account preferences. Does The Baby Room Ltd share the information it receives? We respect your privacy and appreciate your business. At no time do we ever provide your account details or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
We respect your privacy and appreciate your business. At no time do we ever provide your account details or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
